With over two decades of experience in luxury hospitality, Rachael Freedland has led high-impact teams and projects at renowned institutions including The Ritz-Carlton New York, Central Park, The Yale Club of New York City, esteemed hotels, restaurants and private golf and country clubs.

Her career blends operational leadership, strategic growth advisory, and guest experience innovation. Rachael has advised clients across hotels, restaurants, SaaS platforms, and private membership clubs, helping them scale efficiently, enhance engagement, and strengthen brand presence. Her work includes driving sales, launching new brands, delivering guest experience training, restructuring membership models, and leading multi-million-dollar renovation initiatives.